Which term describes non-physical services such as haircuts, bus rides and cinema visits?

Which term describes non-physical services such as haircuts, bus rides and cinema visits?

• A. Intangible products
• B. Services
• C. Digital products
• D. Tangible products

Answer: (A)

Think about how products are classified by their physical form. Intangible means non-physical. Haircuts, bus rides, and cinema visits aren’t objects you can touch or own; they’re experiences delivered through service. Labeling them as intangible products highlights this lack of physical form while still framing them as something you purchase as a product. While “services” describes what they are, the term that directly emphasizes their non-physical nature within the product category is intangible products. Tangible products would be physical goods, and digital products refer to non-physical items delivered digitally, which isn’t the best fit for these particular examples.

Think about how products are classified by their physical form. Intangible means non-physical. Haircuts, bus rides, and cinema visits aren’t objects you can touch or own; they’re experiences delivered through service. Labeling them as intangible products highlights this lack of physical form while still framing them as something you purchase as a product. While “services” describes what they are, the term that directly emphasizes their non-physical nature within the product category is intangible products. Tangible products would be physical goods, and digital products refer to non-physical items delivered digitally, which isn’t the best fit for these particular examples.